Privacy Policy

1. Controller

The party responsible for data processing on this website and within the scope of our business operations is:
Vetter-Stuchly Immo GmbH
Lorettoweg 8,
6890 Lustenau,
Austria
Managing Director: Lorenz Vetter-Stuchly
Email: info@vetter-stuchly.immo
Tel.: +43 (0) 5577 21702


2. Collection and Processing of Personal Data

We process personal data provided to us during the initiation and execution of rental and management agreements. Depending on the user group (applicant, tenant, or owner), this includes:

• Master Data: Name, address, date of birth.

• Contact Details: Email address and phone number.

• Payment Data: Bank details for rental payments, payouts, or credit checks.

• Economic Data: Information on income, creditworthiness, as well as contract and billing data.

• Property Data: Information on properties, contracts, and maintenance measures.
  
  
  

3. Purpose of Processing

Data is processed for the following purposes:

• Reviewing and processing rental applications and communicating regarding viewings.

• Performance and management of lease agreements, including rent and service charge billing.

• Professional management of rental properties and homeowners' associations (WEG).

• Contract fulfillment, accounting, and general communication with tenants, owners, and service providers.

  
  
  

4. Legal Basis

Processing is based on:

• Art. 6 (1) (b) GDPR: Performance of a contract or steps prior to entering into a contract.

• Art. 6 (1) (f) GDPR: Protection of our legitimate interests (e.g., efficient management, applicant management, billing).

  
  
  

5. Data Recipients

Within the necessary scope, we transfer data to the following recipients:

• Property owners (for applicants/tenants).

• Banks for processing payment transactions.

• Tax advisors and accountants.

• Service providers for maintenance, billing, and credit checks.
  
  
  

6. Storage Period

• Applicants: Data is deleted no later than 6 months after the application is rejected, unless consent for longer storage is provided.

• Tenants/Owners: Data is stored for the duration of the contractual relationship and beyond in accordance with statutory retention periods (generally 7 to 10 years for tax-relevant documents).

  
  
  

7. Your Rights

You have the following rights regarding your personal data:

• Access, rectification, and erasure.

• Restriction of processing and objection to processing.

• Data portability.

To exercise these rights, please contact us at the address provided above.


8. Voluntary Nature of Private Policy

The provision of your data is partly required by law or contract. Without this data, we cannot process your application or manage the property.